Consumer Directed Care (CDC)

seniors clothingWe all seem to be getting very concerned about the changes in the Aged Care packages.  I would like to share the following information provided by the DPS Guide.

Choice is powerful… especially when you’re given the opportunity to have a say in the direction of your future.

What exactly is CDC?
Consumer Directed Care (CDC) is central to choice and giving people a say in the type of care they receive at home.  CDC is not a type of Home Care Package (HCP) by itself but is the approach used to provide home care services to give greater flexibility and choice to the care recipient.

From 1 July 2015  all HCPs will be provided on a CDC basis.
There are four levels of HCPs:

  • Home Care Level 1 – to support people with basic care needs
  • Home Care Level 2 – to support people with low-level care needs
  • Home Care Level 3 – to support people with intermediate care needs
  • Home Care Level 4 – to support people with high-level care needs

A Home Care Package (HCP) delivered on a ‘CDC basis’ means…
The choice to:
*Have more say in the care and services you access, how it is delivered, and by whom
*Develop your own care plan with your service provider
*Determine how much involvement you want in managing your HCP
*Have more understanding about how your HCP is funded, and how these funds will be spent
*Monitor your HCP to determine whether it still meets your care needs

What it means for you?
The result of the CDC model, for both you and your carer, include a better quality of life due to increased independence and empowerment over the services you receive.

Australian seniors lobby group, COTA Australia, sums up the meaning of CDC to older people as:   “CDC is about the fact that most people have managed their lives all their life and want to go on doing so, despite challenges they face.”

CDC puts you in complete control when making choices about the types of care and services you wish to access.

Why the move to CDC?
The Federal Government wanted to assist people to remain living at home for as long as possible.   In 2012 The Federal Government’s Living Longer Living Better aged care reforms identified the need for more choice and flexibility for people receiving care at home.
Hence:   The creation of CDC.

Already receiving packages? What now?

All existing HCPs, including those in operation before 1 August 2013, must be delivered on a CDC basis.    While the introduction of CDC in all packages will apply from 1 July 2015, providers are able to convert existing packages to a CDC basis earlier than this date.

If you’re concerned about how the CDC transition will affect your current care and services, call the Department of Social Services’ CDC Transition Hotline on 1800 138 225 (Monday to Friday, between 9am and 5pm), or send them an email.

The future of CDC
As part of its 2015 Budget, the Federal Government announced that from February 2017:
Home care packages will be allocated to the consumer, giving you more choice of whodelivers your services.   This means that if you need to move home you can take your package with you.

No specific date has yet been set for residential aged care providers to implement CDC.


About yvonnec23

Business Owner of Special Care Clothing Solutions. I design and retail clothing for people with limited mobility or disability. Founder and Chairperson for SpecialCare Central Inc. which is an information portal Linking People with Disability, Aged Care Citizens and Carers and Families to Service Providers. Secretary at Older People Speak Out, an advocacy group for Seniors rights.
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